Category - Best Store Design/Concept of the Year

Judging Criteria

Describe a store design/concept you have launched in the last 12 months.

What are the key and unique features of your store design?

What research did you undertake prior to implementing this store design?

What impact has your store design/concept had for the business? Describe how you assessed this.

Did the store design require partnerships? If so, who and why?

Who can enter?

Anyone can nominate, but a retailer must accept the award.

Retail Supplier category – retailer must nominate supplier.

Supplier to receive the award.

In terms of responses:

Up to 500 words per question (all questions must be responded to in writing).

Video/images can be included as support material for your responses.

As part of your submission, please provide a hi-res logo (jpeg, eps).

For reference

Customer experience – the total journey of a customer’s interactions with a brand.

Customer service – the advice or assistance a company gives its customers.

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  • 9 Sep 2019

    Nominations Open

  • 8 Nov 2019

    Nominations Close

  • 9 Nov 2019


  • 13 Dec 2019

    Finalists Announced

  • 27 Feb 2020

    Retail Awards 2020

2019 Best Store Design/Concept of the Year





George & Matilda Eyecare

Hoyts Group

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