Retail Week Overview

With events, inspiration and education for every aspect of retail, from customer service to the CEO to developers and marketing teams and all those in between. Retail Week has the retail industry covered, to set up for the year ahead and thrive during disruptive times.

The goal?

  • Collaborate: Retail is a massive industry. Combined we have a larger reach and a powerful influence. Retail Week is about pushing beyond individual organisations, it is about establishing a retail movement.
  • Advocate: Let’s use this week to showcase APAC retail to the world.
  • Educate: Our aim is to create retail champions – people at all levels who are not satisfied with the status quo and who simply want to know and achieve more.
  • Build better teams: Timing is perfect to kickstart the year and drive better EOFY results.

Do you consider yourself a retail game changer, rebel or big thinker? Then this is for you. Come and play.

We are the movement. Are you in?

Join the movement

This is an opportunity for the industry to meet in Australia’s retail capital for 5 days of leadership development, collaboration and most importantly, action. Retail Week is about pushing beyond individual organisations, it is about establishing a retail movement.

Get inspired

Expect over 10,000 delegates, 10+ events, 100+ speakers. From a 3-day festival of retail ideas, the annual Retail Fulfilment Summit, the Top 50 people in e-Commerce launch party, retail tours and more – we have it covered in one week. Pick and choose or attend all.

Be a retail champion

Every part of your business needs to buy into your vision, so invest in education today to reap huge rewards tomorrow. Let’s use this week to develop brand heros that drive the change you want to see. We are the movement. Are you in?

Retail Week 18 Agenda

Akolade – C-Suite day – Retail Fulfilment Summit

09:00 AM Pullman Melbourne Albert Park

To mark the launch of Retail Week 2018, we hostes the stand-alone Retail C-Suite Day, gathering retail evangelists from across the sector to investigate the drivers for change in global retail. The C-Suite agenda had been crafted to provide an uncompromising exploration of the future pathways to growth and established the leadership qualities now required to navigate disruption . This progressive, relevant gathering was not to missed by the industry’s emerging and established decision makers. 

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Akolade – Retail Fulfilment Summit

09:00 AM Pullman Melbourne Albert Park

This summit provided insights to shape the future of retail fulfilment, supply chain, and customer experience. It delivered powerful best practice and innovation benchmarking and networking opportunities.

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Akolade – Retail Fulfilment Awards

07:00 PM Pullman Melbourne Albert Park

First of its kind, Akolade’s premier Retail Fulfilment Awards recognised, empowered and showcased the greatest fulfilment achievements from the retail sector nation-wide.The Retail Fulfilment Awards offered an unprecedented opportunity for retailers and their partners to highlight industry benchmarks, best practice and shine a spot light on fulfilment excellence.This was an opportunity for you and your team to share your retail journey successes and be recognised for your achievements on a national platform!For more information for categories and how you can participate in 2019 and nominate, please contact us at [email protected]

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Women in Leadership Breakfast presented by Zip

07:15 AM Melbourne Town Hall

Invitation only: Women in Leadership breakfast
Join Inside Retail, social think tank Remodista and a select group of inspiring female leaders from Australia and the US at a breakfast event.
We have a truly impressive lineup of guest speakers, who will share stories of their success and how they’re working to be diverse leaders in today’s modern retail environment.

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Inside Retail Live – Festival of Retail Ideas presented by JD.com

08:30 AM MCEC Melbourne

Explore a new world of ideas at the Festival of Retail Ideas. Over the course of 3 days, you’ll find new, different, and thought-provoking ideas from experts and innovators. Most importantly, you'll leave inspired, energized, and ready for action!

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Akolade – Retail Fulfilment Summit

09:00 AM Pullman Melbourne Albert Park

This summit will provide insights to shape the future of retail fulfilment, supply chain, customer experience and deliver powerful best practice and innovation benchmarking and networking opportunities.

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ARA – ER Briefing – Year in Preview

10:00 AM Rest Industry Super Boardroom level 31 140 William St Melbourne, VIC 3004

In our first briefing of 2018, ARA will set out the key developments that will impact on how retailers deal with their workforce in the coming 12 months. Issues that will be covered are:

  • Upcoming changes to awards
  • Minimum wage increase expectations
  • Legislative amendment and its impact on retail
  • Developments in unfair dismissal claims
  • The impact of recent decisions on employment contracts
  • Fair Work Ombudsman activity and focus

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General Assembly – Tech And The Future of E-Commerce and Mobile Advertising

06:00 PM GA Melbourne

Key topics for discussion include:

  • How data is informing content strategy and marketing campaigns in the e-commerce sector.
  • Deciphering customer behaviours and trends with data to inform future strategies.
  • The role of new consumer behaviours and industry response e.g mobile optimisation.
  • Data driven social media, analytics and insights to make predictions, build authenticity and increase brand loyalty.
  • New and better forms of engagement that drive conversions and ultimately, revenue.
  • An emerging landscape of technologies that use data and algorithms to automate and optimise audience targeting strategies.
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    Internet Retailing – Top 50 People in eCommerce

    07:00 PM Ms Collins 425 Collins St. Melbourne VIC 3000

    The Top 50 launch party celebrates Internet Retailing’s annual Top 50 People in E-Commerce report, recognising the biggest and brightest talents in Australia’s e-commerce industry.

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    NRA – Retail Training & Education: How to develop retail leaders

    07:00 AM BDO Melbourne, Level 18

    Join retail experts from LUSH cosmetics, Retail Dr Group and Salvos Stores for an in depth, practical discussion about fostering and developing leaders in retail. Learn more about emerging skillsets and training, gain insights into current practices and find out how to keep your staff engaged. Anyone interested in retaining and motivating staff will enjoy this lively discussion, guided by the National Retail Association.

    Register for this free event here

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    Inside Retail Live – Festival of Retail Ideas presented by JD.com

    08:30 AM MCEC Melbourne

    Explore a new world of ideas at the Festival of Retail Ideas. Over the course of 3 days, you’ll find new, different, and thought-provoking ideas from experts and innovators. Most importantly, you'll leave inspired, energized, and ready for action!

    Learn More

    Franchise Intelligence: Think Tank Round Tables by FCA

    10:00 AM Melbourne Convention and Exhibition Centre

    The FCA Retail Week session will be opened by Bruce Billson, Bruce will give an overview of the franchising sector which will be followed by our round table discussions. Topics for the roundtables will be released shortly.

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    Inside Retail – Retailer Awards presented by Intermarketing Agency (an Advantage Smollan company)

    07:00 PM Melbourne Pavilion

    In their third year, the Inside Retail Retailer Awards continue to inspire, empower and showcase Australian and New Zealand retailers that are excelling across different areas of their organisation. The Retailer Awards are a key opportunity for retailers and businesses to showcase their best work, highlighting best practice of the industry and setting benchmarks of excellence in their retail growth journey.

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    Inside Retail Live – Festival of Retail Ideas presented by JD.com

    08:30 AM MCEC Melbourne

    Explore a new world of ideas at the Festival of Retail Ideas. Over the course of 3 days, you’ll find new, different, and thought-provoking ideas from experts and innovators. Most importantly, you'll leave inspired, energized, and ready for action!

    Learn More

    Inside Retail – Pitchfest presented by Mirvac

    01:40 PM MCEC Melbourne

    Presented by MIRVAC – PITCHFEST ’18, has expanded this year to include 2 state based qualification rounds, to broaden the reach and offer greater opportunity for startups to showcase their talent.

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    Join us in 2019!

    Want to attend? Looking to partner? Got questions about the event? Drop us an email!


    TicketsSponsorshipGeneral Enquiries

    Inside RetailAkoladeGeneral AssemblyAustralian Retailers AssociationNational Retail AssociationFranchise Council of Australia(FCA)Nora